Privacy policy

Privacy Policy

1. Introduction

We at BV Flu:ent Consulting ("we", "us", "our", "Flu:ent") make every effort to ensure that our website ("www.flu-ent.be") is completely safe for you to use. We understand that you want the personal information you provide to us to be kept both private and secure. This privacy policy explains how we will use the personal information you give us and how we will ensure that it is kept secure. The Privacy Policy applies to the processing of the personal data of customers, suppliers, job applicants and website visitors. If you have any questions about or disagree with this Privacy Policy, please contact us at info@flu-ent.be or on +32 472 39 29 03 before using the website. We may change this Privacy Policy from time to time. Please check this page to ensure you are happy with any changes.

BV Flu:ent Consulting
Fernand Tavernestraat 70
9400 Ninove
East Flanders
Belgium

Registered office:
Fernand Tavernestraat 70
9400 Ninove
East Flanders
Belgium

VAT number: BE 0770.261.063

2. Collection of personal information

We collect your personal information in a number of situations. When you sign up for our mailing list, we ask for your name and email address. We also collect the personal information you provide when you contact us, when you sign up for one of our events or when you request a quote. Finally, we keep a record of messages you send us by email.

When you use our website, keep in mind that we may also record the parts of the website you visit and information about your computer. Such as the browser you are using, your network location, the type of connection you are using (e.g. broadband, ASDL etc.) and your IP address. We do this by using cookies (although the information we collect through our cookies remains anonymous, so we can't tell who you are). See our cookie policy below for more information on what a cookie is and how we use them on our website.

3. Processing of your personal data

Except as set out in this paragraph, we will never sell, exchange or disclose your personal information to third parties without your consent. For example, this information will allow us to tailor advertisements to you more accurately. We may disclose your personal information when we believe release is appropriate to comply with the law or enforce our terms of use or protect our rights, property, or safety or other third parties. We may share your personal information with organizations acting on our behalf that will use the information only to provide that service.

The main reason we collect and use the information we have about you is to keep you informed of new features, to provide better customer service, for administrative purposes and to track activities on www.flu-ent.be

4. Transferring your data to countries outside the EEA

We will not transfer your personal data to parties that are not located in the EEA, unless this is necessary for the business activities you require from us. Those countries outside the EEA may not have the same data protection laws as in the EEA and your personal data may not be protected at the same level. In these cases, however, we will ensure that any transfer of personal data to countries outside the EEA is accompanied by adequate protection measures as if the data were processed within the EEA and in accordance with the principles of this Privacy Policy.

5. Marketing

We would like to provide you with information about our services (achieved) that we think you will find interesting. We may send you such information by post, e-mail and/or telephone unless you have asked us not to.

If you are a customer of ours or if you have previously asked us for information and/or services, we may send you information by e-mail. However, in any marketing email message we send you, we will give you the opportunity to completely unsubscribe from our mailings.

We do not provide your personal information to outside organizations without your express consent.

If you do not want your information to be used for direct marketing purposes, please contact us at info@flu-ent.be or on +32 472 39 29 03. If you decide that you no longer wish to receive marketing emails from us, please use the unsubscribe form at the bottom of any of our marketing emails.

6. Requesting & modifying personal data

You have the legal right to inspect and possibly correct your personal data. Provided that you have proof of identity (copy of your identity card) you can obtain the written status of your personal data free of charge by sending a written, dated and signed request to BV Flu:ent Consulting / Thomas De Ridder, Fernand Tavernestraat 70 9400 Ninove East Flanders Belgium, info@flu-ent.be. If necessary, you can also ask to correct data that is incorrect, incomplete or irrelevant. We will not keep your data longer than necessary for the purpose for which it was collected and stored.

7. Your rights

You have a number of rights in relation to your personal data and what happens to it. You have the right to:

Access and review your data. You may also review how your data is processed. You have the right to receive confirmation if your data is or is not being processed and, in the event that it is, to inspect your personal data.
After viewing certain personal data, to have it corrected, supplemented or deleted.
To be completely and permanently deleted from all systems and databases. BV Flu:ent Consulting is not always obliged to delete your personal data at your request, as this right only applies to the cases and to the extent provided by law.
File a complaint with the Privacy Commission if you believe that your personal data has been collected and processed in an unlawful manner.
Withdraw your consent and oppose the processing of your data for direct marketing. Withdraw consent or change your preferences in relation to newsletter, notifications or invitations at any time by clicking "unsubscribe" at the bottom of our newsletters and invitations.
Restrict (temporarily) the processing of your personal data.
To transfer your personal data to another controller. This right can only be exercised if the processing is based on an agreement entered into with you.
To have automatic profiling disabled and to oppose decisions based on automated processing.
If you believe that your rights have been violated you have the right to lodge a complaint with the Data Protection Authority.

8. Links

www.flu-ent.be and our marketing emails sometimes contain links to other websites that are not under our control. Our privacy policy applies only to www.flu-ent.be, and not to these other websites. Once you have left our website or marketing email messages, we cannot be held responsible for the content and/or protection and privacy you provide to those websites. You should exercise caution and look at the privacy policy applicable to the website in question.

9. Security

The security of your personal data is very important to us. To prevent unauthorized access or disclosure, we keep your information on a secure server and appropriate security measures are in place to try to prevent alteration, loss or misuse of data under our control. If at any time you suspect or become aware of a security incident (i.e., for example, you receive suspicious communications from someone who excludes themselves as an employee of BV Flu:ent Consulting or from a dupe website claiming to be affiliated with BV Flu:ent Consulting), please send the communication to us or report the incident via email at BV Flu:ent Consulting / Thomas De Ridder, Fernand Tavernestraat 70 9400 Ninove East Flanders Belgium or info@flu-ent.be.

10. Changes to this Privacy Policy

We may amend this Privacy Policy at any time. If we make any significant changes we will let you know, but we encourage you to periodically review this Privacy Policy so that you are aware of the most recent version.

This Privacy Policy was last updated on July 27, 2022.

Cookie Policy

The Website (www.flu-ent.be) uses cookies. These can be our own cookies (first party cookies) and cookies from third parties whose services are (or may be) used on the Website (third party cookies). This cookie statement informs you about the use of these cookies.

You can change your preferences via your browser at any time. To do so, see the guide below (4. How can I manage/remove cookies?). You can withdraw your consent to our cookies at any time, even if you have given your consent. However, please remember that if you do not consent to some of our cookies, the user experience may suffer.

1. What are cookies?

Cookies are small text files that are saved on your computer when you visit the Website. Information is stored in this text file. When you visit the Website later, this information is sent back to our servers or those of the third party in question. In this way, the Website recognizes your browser and you can consult the Website again according to your personal preferences.

Since cookies are personal data, their processing is governed by our Privacy Statement (see above). The processing of functional cookies is based on our legitimate interest, as the functional cookies are required for the proper functioning and security of the Website. The other cookies will not be placed unless the Website has obtained your consent.

2. How are cookies classified?

2.1. Origin

First party cookies are cookies placed on the Website directly by Flu:ent.

Third-party cookies are cookies placed on the Website by third parties, in particular by Flu:ent incorporating elements of other websites.

2.2. Lifetime

Persistent cookies: remain on your device for the lifetime of the cookie. They are activated each time you visit the Website.

Session cookies: simplify and link the user's actions together during the browsing session. Each time you open the browser window, these cookies are temporarily placed. Session cookies are deleted as soon as the browser is closed.

2.3. Function/Purpose

2.3.1. Functional cookies: ensure that all parts of the Website function optimally. These are cookies that are necessary for the proper functioning and security of the Website. These cookies can be placed without permission.

2.3.2. Non-functional cookies: are placed for statistical, social and commercial purposes and are independent of the technical support of the Website and do not meet the conditions for being exempt from the requirement for consent. Your express consent is required for the placement of these cookies.

2.3.2.1. Analytical cookies track how you use the Website. Based on this collected information, a statistical analysis is made in order to make the structure, navigation and content of the Website more user-friendly and to improve it.

2.3.2.2. Through marketing cookies, the online advertising offer is personalized. Based on a profile drawn up on the basis of your click and surfing behaviour on the site, both the Website and third parties gain insight into campaign performance.

This includes social media cookies. The articles and videos you view on the Website can be shared via social media using buttons. Cookies of social media networks are used for the functioning of these buttons, so that they recognize you when you want to share an article or video. In addition, social media networks also place cookies when we integrate their content in our articles, for example when a YouTube video is loaded.

If social networking sites place these cookies through our Website to collect (your) data, Flu:ent has no influence on the use of and the way they handle this data. You can find more information about this in the privacy statements of the social network sites, which are always mentioned in the list of active cookies below. Please note that these privacy statements can be modified by the social network sites at any time.

3. Which cookies does BV Flu:ent Consulting use?

3.1. Functional cookies - first party cookies

These cookies are necessary for the proper functioning of this website. These cookies can be placed without permission. You can therefore not refuse them when you want to visit the website.

3.2. Non-functional cookies: analytical cookies - third-party cookies

The Website uses Google Analytics. These cookies keep track of how often you visit the Website, which search engine and search term you use, which link you click on, and how long you visit the Website. This data allows us to compile statistics that allow us to understand how people use the Website, so we can improve its structure and content. You can disable these cookies by visiting https://tools.google.com/dlpage/gaoptout.

You can refuse these cookies if you want to visit the Website.

3.3. Non-functional cookies: marketing cookies - third party cookies

The Website uses social media cookies from third parties, in function of targeting and advertising. You can refuse these cookies if you want to visit the Website.

Cookies by Google Adwords, Google Adsense and other third party advertisers

Learn more about Google cookies: https://policies.google.com/privacy?hl=en-GB&gl=uk

Cookies by Facebook

4. How can I manage/delete cookies?

4.1. Browser settings

Through your browser settings you can refuse the installation of cookies. More information about disabling cookies or managing the cookie settings for your browser can be found in the following list:

Google Chrome: https://support.google.com/chrome/answer/95647?hl=nl

Firefox: https://support.mozilla.org/nl/kb/cookies-in-en-uitschakelen-websites-voorkeuren

Internet Explorer: https://support.microsoft.com/nl-nl/help/17442/windows-internet-explorer-delete-manage-cookies

Safari (iOS): https://support.apple.com/nl-be/HT201265

Safari (MacOS): https://support.apple.com/kb/ph21411?locale=nl_BE

Are you using a different browser? If so, check whether the procedure for your browser is listed on the website https://allaboutcookies.org/how-to-manage-cookies This website is in English only.

4.2. Deleting Cookies

You may also delete already installed cookies from your computer or mobile end device at any time.

4.3. Refuse advertising cookies

If you want to refuse advertising cookies (e.g. from Google or Criteo), you can do so via the website http://www.youronlinechoices.com/

If you do not want to receive advertising based on your browsing habits and the remarketing cookies, such as those of Google, you can change the settings of the Google Ads Preferences Manager. Google also recommends installing the Google Analytics Opt-out Browser Add-on.

The following link provides additional information on how to manage what information is shared by your web browser when you interact with Google services on third-party websites and apps: https://policies.google.com/pr....

4.4. More info

More information about cookies can be found at allaboutcookies.org. Want more information on privacy issues surrounding Internet advertising? Follow http://www.youronlinechoices.com/

YouTube (https://www.youtube.com/static...)

Vimeo (www.vimeo.com/cookie_policy)

Spotify (http://www.spotify.com/uk/legal/privacy-policy)

Google (https://support.google.com/ana...)

Campaign Monitor (https://www.campaignmonitor.co... & https://www.campaignmonitor.com/trust/security/)

4.5. Changes to this Cookie Policy

We may amend this Cookie Policy at any time. We recommend you consult this Cookie Policy regularly to ensure you are aware of the most recent version.

This Cookie Policy was last updated on 27 July 2022.

Disclaimer

This website is the property of BV Flu:ent Consulting

Contact details: BV Flu:ent Consulting

Registered office address:
Fernand Tavernestraat 70
9400 Ninove
East Flanders
Belgium

Phone number: +32 472 39 29 03
E-mail: info@flu-ent.be
Company number: BE 0770.261.063

By accessing and using the website you expressly agree to the following terms and conditions.

Intellectual property rights

The contents of this site, including brands, logos, drawings, data, product or company names, texts, images, etc. are protected by intellectual rights and belong to BV Flu:ent Consulting or entitled third parties.

Restriction of liability

The information on the website is of a general nature. The information is not adapted to personal or specific circumstances, and can therefore not be considered as personal, professional or legal advice to the user.

BV Flu:ent Consulting makes great efforts to ensure that the information made available is complete, correct, accurate and updated. Despite these efforts, inaccuracies may occur in the information made available. If the information provided contains inaccuracies or if certain information on or through the site is unavailable, BV Flu:ent Consulting will make every effort to rectify this as soon as possible.

However, BV Flu:ent Consulting cannot be held responsible for direct or indirect damage caused by the use of the information on this site.

If you find any inaccuracies in the information provided via the site, please contact the site administrator.

The content of the site (including links) can be adapted, changed or completed at any time without notice or notification. BV Flu:ent Consulting gives no guarantees for the proper functioning of the website and cannot be held responsible in any way for the poor functioning or temporary (in)availability of the website or for any form of damage, direct or indirect, that could result from the access to or use of the website.

BV Flu:ent Consulting can in no case be held liable against anyone in direct or indirect, particular or other way for damage caused by the use of this site or another, especially as a result of links or hyperlinks, including, without limitation, all losses, work interruptions, damage to programs or other data on the computer system, to equipment, software or other of the user.

The website may contain hyperlinks to websites or pages of third parties, or refer to them indirectly. The placing of links to these websites or pages does not imply in any way an implicit approval of their contents.

BV Flu:ent Consulting expressly declares that it has no control over the content or other characteristics of these websites and cannot under any circumstances be held liable for their content or characteristics or for any other form of damage resulting from their use.

Applicable law and competent courts.

Belgian law is applicable to this site. In case of a dispute, only the courts of the district of Ghent (East Flanders) have jurisdiction.